Privacy Policy

Our Privacy Policy is intended to describe to you how and what data we collect, and how and why we use your personal data. It also describes options we provide for you to access, update or otherwise take control of your personal data that we process.

By browsing, visiting, accessing and/or using the services on this application (or searching for any of the pages on this application), you as a customer consent and agree to our privacy policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws of the United Arab Emirates. In case of any violations, infringement, furnishing of wrongful or unauthorized information, the laws of the United Arab Emirates shall be applicable.

Please note that our privacy policy is subject to change at any time without notice. Therefore, you may periodically review this page to make sure you have the latest version of the privacy policy.

What information does Smooshi collect about me?

We collect and store your personal information from you when you use our contact forms, such as name, address, email address and phone number. When you make a payment through the application, we may collect additional information, including government identification and credit card data. We also record information when you contact us, including customer service requests and notes or details explaining what you asked and how we responded. We also collect information on our mobile applications to collect information about interactions and usage, although these do not include any of your personal information.

How does Smooshi use information about me?

We use information about you to deliver, improve, update and enhance the services we provide to you. For example, we use information about you to deliver our services, and to detect and prevent fraud and abuse.

Does Smooshi share my data with third parties?

We do not share your personal data with third parties, except where required to do so by local laws and/or regulations. Examples of when we share data include processing payments. We only share the minimum information necessary to perform or deliver that service.

How can I view the personal information Smooshi has stored about me?

You can request a copy of your personal data from us by writing to us and sending us an email on info@smooshi.ae . We will respond to your request within 7 days by providing the requested data.

How can I have my personal information deleted at Smooshi?

You may request us to delete your personal data from our records by writing to us and sending us an email on info@smooshi.ae . However, there may be certain legal restrictions in place that require us to retain some information about you for a certain period of time. You will be advised of such restrictions, if applicable, when we receive your request via email. In all cases we will respond to your request within 14 days.

How will you use my email address?

We will use your email address to communicate with you regarding your inquiry, your account, and, if you have opted in to receive information about upcoming activities or offers, informational email messages. We do not share your email address with any third party. You can choose not to receive email communications from us at any time by using the links shown at the bottom of email messages that we send to you.

Who else other than Smooshi could access my stored personal information?

Smooshi is obliged to cooperate with government and law enforcement officials to enforce and comply with the law as applied in the United Arab Emirates. We will disclose information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information as part of a legal process.

If at any time you have additional questions about our practices or any of your rights described above, you may reach our Data Protection Officer by contacting us at info@smooshi.ae.